The Influence of Work Flexibility and Digital Human Resources on Employee Performance at OJK Medan with Job Satisfaction as an Intervening Variable

Abstract

Abstract: The purpose of this study is to analyze the influence of work flexibility and digital human resources on employee performance, with job satisfaction as an intervening variable among employees of OJK Medan. This research employs a quantitative approach. The data used consists of primary and secondary data collected through the distribution of questionnaires using a Likert Scale. The research sample includes 165 respondents who are employees of OJK Medan. The collected data was analyzed using SmartPLS software. The results of the study indicate that, directly, the variable of work flexibility has a positive and significant effect on employee performance, while the digital human resources variable has a negative and significant direct effect on employee performance. Work flexibility and digital human resources also have a significant direct effect on job satisfaction. Furthermore, job satisfaction has a positive and significant direct effect on employee performance. Indirectly, work flexibility and digital human resources, through job satisfaction, significantly influence employee performance. However, the direction of the effect of work flexibility through job satisfaction is positive, while the effect of digital human resources through job satisfaction is negative on employee performance.