PENDAMPINGAN IMPLEMENTASI WEBSITE DALAM PENINGKATAN LAYANAN ADMINISTRASI DAN MANAJEMEN PROGRAM KERJA ORGANISASI

Joy Nasten Sinaga; Ricky Paian Limbong; Tri Wulandari Ginting

doi:10.31764/jmm.v10i3.38536

PENDAMPINGAN IMPLEMENTASI WEBSITE DALAM PENINGKATAN LAYANAN ADMINISTRASI DAN MANAJEMEN PROGRAM KERJA ORGANISASI

Joy Nasten Sinaga, Ricky Paian Limbong, Tri Wulandari Ginting

Abstract

Abstrak: Transformasi digital menjadi kebutuhan penting bagi organisasi dalam meningkatkan efisiensi administrasi dan pengelolaan kegiatan. Namun, banyak organisasi masih mengelola data dan program kerja secara manual sehingga menimbulkan keterbatasan dalam akses informasi, koordinasi, dan dokumentasi kegiatan. Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan meningkatkan efektivitas pengelolaan administrasi dan manajemen program kerja melalui pendampingan serta implementasi sistem informasi berbasis website. Metode yang digunakan adalah Rapid Application Development (RAD) yang meliputi analisis kebutuhan, perancangan, implementasi, pengujian, dan evaluasi sistem. Website yang dikembangkan menyediakan fitur pendaftaran anggota, manajemen program kerja, penyampaian informasi, dokumentasi kegiatan, polling digital, serta penggalangan dana daring. Kegiatan ini melibatkan 25 pengurus organisasi dan 15 anggota aktif sebagai mitra dalam proses pengembangan dan pengujian sistem. Evaluasi sistem dilakukan menggunakan kuesioner dengan skala Likert 1-5 untuk mengukur kemudahan penggunaan dan kebermanfaatan sistem. Hasil evaluasi menunjukkan bahwa sistem ini mampu meningkatkan efisiensi administrasi, mempermudah akses informasi, serta meningkatkan partisipasi anggota dalam kegiatan organisasi.

Abstract: Digital transformation has become an essential need for organizations in improving administrative efficiency and activity management. However, many organizations still manage data and work programs manually, resulting in limitations in information access, coordination, and activity documentation. This Community Service Program (PkM) aims to enhance the effectiveness of administrative management and work program management through mentoring and the implementation of a website-based information system. The development process employed the Rapid Application Development (RAD) method, which includes needs analysis, system design, implementation, testing, and evaluation. The developed website provides features such as member registration, work program management, information dissemination, activity documentation, digital polling, and online fundraising. This activity involved 25 organizational administrators and 15 active members as partners in the system development and testing process. System evaluation was conducted using a questionnaire with a 5-point Likert scale to measure usability and system usefulness. The evaluation results indicate that the system improves administrative efficiency, facilitates access to information, and increases member participation in organizational activities.

Keywords

Digitization; Mentoring; Website; RAD.

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DOI: https://doi.org/10.31764/jmm.v10i3.38536